RemoteFix 24/7 is the global remote IT support arm of IT Cares Canada — a Montreal-based IT support company founded in 2014 by Samad Mokrini. For over a decade, IT Cares has served thousands of clients across Quebec and Canada with on-site and remote computer support, virus removal, cybersecurity, and data recovery.
RemoteFix 24/7 takes that same Canadian standard of service and applies it globally — for the growing population of digital nomads, expats, remote workers, Airbnb hosts, and retirees who need trusted IT support wherever life takes them.
IT Cares is built around local, on-site service in Quebec and Canada — Google Business presence, French-language support, in-person visits when needed. That model works for the Montreal market but does not translate to someone managing their e-commerce business from a co-working space in Bali or handling a client emergency from their apartment in Lisbon.
RemoteFix 24/7 is purpose-built for remote-first, global support. Same rigorous Canadian standards. Fully remote delivery. English (and French) communication every hour of every day, regardless of time zone.
Since 2014, IT Cares has resolved thousands of issues — from blue screens to ransomware to Microsoft 365 migrations. RemoteFix 24/7 inherits that experience.
Every technician speaks fluent English. French available on request. No translation barrier, no offshore call center.
Real Canadian company, registered in Quebec. North American privacy standards. PIPEDA + GDPR aware.
$149.99 flat · No Fix, No Fee · 24/7 worldwide