Real situations we solve every day across Philippines
Siargao's power grid is still catching up years after Typhoon Odette devastated the island's infrastructure in 2021, and unpredictable outages remain common enough to corrupt files or crash a machine mid-task. We recover affected systems remotely and recommend the right UPS setup so the next outage doesn't cost you a day's work.
Siargao's ocean-facing villas and surf-camp accommodations expose laptops to constant salt air and humidity, which corrodes keyboards, ports, and internal components faster than most owners expect. We diagnose early signs of coastal damage, apply software workarounds to extend the machine's working life, and advise when physical servicing is needed.
Beach villas spread along Cloud 9, General Luna, and Pacifico often sit too far from the nearest fibre line for a strong signal, and the island's connectivity has historically been vulnerable to outages. We set up outdoor-rated mesh extenders and, where available, a Starlink fallback so your connection survives both distance and local gaps.
VPN connections on Siargao's ISPs — Globe, PLDT, or Converge — can be inconsistent, especially during peak evening hours or bad weather. We configure your VPN on the WireGuard protocol with a backup connection path, so a dropped session on one network automatically has somewhere else to go.
Logging into Microsoft 365 from a Philippine IP address after normally working elsewhere often triggers an automatic geo-flag that locks the account pending verification. We register your device as trusted and adjust conditional-access settings so island travel stops interrupting your inbox access.
Surf and travel photographers on Siargao generate huge volumes of RAW images and video that quickly overflow a standard iCloud plan, especially on unreliable island bandwidth. We set up a realistic storage strategy — tiered iCloud plans, local backup drives, or selective sync — so you stop hitting storage walls mid-shoot.
Wherever you are — we’re already there remotely. Optimized for Globe, PLDT, Converge.
Siargao's world-famous surf break and surrounding tourist strip, packed with surf camps, cafés, and remote-work-friendly guesthouses.
The island's main town near Cloud 9, home to most restaurants, coworking spaces, and the bulk of the expat population.
Quieter beach area on the island's west side, popular with longer-term surfers and remote workers seeking fewer crowds.
Northern coastal town near Pacifico and Alegria, known for less-developed surf spots and a growing number of budget accommodations.
Mangrove and lagoon town on the island's interior side, known for boat tours rather than surf tourism.
Siargao's port town and main entry point via ferry, with government offices and a more local, less touristy character.
Northern coastal barangay known for its long white-sand beach, popular with visitors seeking a quieter alternative to Cloud 9.
Built for the people working from anywhere
We specialize in supporting surf entrepreneurs, eco-resort hosts, dive-tour operators, content creators, café-WFH freelancers, surf photographers and videographers generating large RAW and video libraries that outgrow standard cloud storage, and General Luna coworking-space managers keeping shared WiFi stable for dozens of remote workers at once — anyone based in the Philippines running their work-life from a laptop that cannot afford downtime. Same Canadian standards as our parent IT Cares Canada, fully remote delivery, English & French.
Siargao runs on Philippine Time (UTC+8, no daylight saving), roughly 12-13 hours ahead of Eastern Canada, so overnight sessions on our end typically line up with a Siargao workday. Since a Starlink-backed rollout began reaching parts of the island in 2025, satellite internet is becoming a real fallback option for the chronic connectivity gaps that microwave-radio backhaul left behind after the 2021 typhoon damage.
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30-minute session — single issue
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No tax. No diagnostic fees. No hourly add-ons.
Answers most clients ask before booking
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