Real situations we solve every day across USA
Newer dense condo buildings in East Austin put dozens of neighboring routers on the same crowded channels, causing drops in back rooms and balconies. We reconfigure your router or mesh nodes onto a clearer channel and extend coverage properly.
Austin’s startup founders are a frequent target for fake investor-update and fake cap-table-access phishing emails. We clean up compromised accounts and harden your email and browser against the next attempt.
Startups and mid-size Austin companies running Microsoft 365 on a shared enterprise tenant often lock a user out after a device change or password reset. We restore access and re-verify the trust chain without losing synced files.
New Texas residents applying for a driver’s license through Texas DPS or setting up an IRS online account often get stuck on identity-verification steps. We walk you through the setup step by step until the portal accepts it.
Remote workers connecting to an out-of-state headquarters VPN often see high latency and dropped sessions during peak hours. We tune the VPN client and local network settings to keep the connection stable.
Recent relocators still banking with an out-of-state or international institution often get flagged as high-risk when logging in from a new Texas IP. We help you complete the verification path so you’re not locked out mid-transfer.
Wherever you are — we’re already there remotely. Optimized for Spectrum, AT&T Fiber, Google Fiber, Astound.
Remote support for the tech offices and high-rise residents near Lady Bird Lake, where building WiFi is shared across hundreds of units.
Fixes for the founders, artists, and food-truck businesses across East Austin’s gentrifying condo and bungalow streets.
Same-day help for the musicians, boutique owners, and short-stay renters along the South Congress strip near the Congress Ave bat bridge.
Support for the historic-bungalow households in Hyde Park, the tree-lined neighborhood beside the University of Texas.
Remote IT for the residents around Zilker Park and Barton Springs, home to the Austin City Limits Festival grounds.
Router and device troubleshooting for the newer planned-community households in Mueller, built on the site of Austin’s old airport.
Discreet support for the households in Tarrytown, an established neighborhood along Lake Austin west of downtown.
Enterprise-grade remote fixes for the executives and families in Westlake, Austin’s affluent western suburb.
Built for the people working from anywhere
We support the California-exodus startup founder whose laptop needs to be back online before a pitch call, the South Congress musician whose booking spreadsheet is stuck behind a Microsoft 365 lockout, the podcast producer editing against a publish deadline, and the recent relocator whose bank app flagged a new Texas login. Same Canadian standards as our parent IT Cares Canada, fully remote delivery, English & French.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Answers most clients ask before booking
From $79.99 USD · No Fix, No Fee · 24/7 worldwide