Real situations we solve every day across Kenya
Ocean-front villas mean constant salt air and humidity working into keyboards and vents, causing sticky keys and corroded ports. We walk you through safe cleaning and settings changes that slow the damage, and recommend when a device needs in-person servicing.
Kenya Power outages and seasonal coastal storms regularly cut electricity to Diani’s villas and guesthouses, dropping routers mid-call. We help you set up a battery backup for your router so your connection survives short outages without losing a client meeting.
Sprawling single-story beach villas and thick coral-stone walls block WiFi between the main house and beachfront bandas. We configure mesh nodes or outdoor access points so coverage actually reaches the pool deck and guest cottages.
Freelancers and retreat-business owners connecting a corporate VPN back to Europe from Diani often see slow file transfers over the long-distance link. We tune split-tunneling so only work traffic routes through the VPN, keeping everything else fast.
Signing into Microsoft 365 or Google Workspace from a Kenyan IP after your last login was in Europe trips a security lock. We verify your identity and clear the geo-flag without losing your MFA setup or access to synced files.
European and North American banking apps frequently flag a Kenyan IP as high-risk and lock the account pending verification. We help you complete the verification path so you’re not stuck mid-transfer while rent or supplier payments are due.
Wherever you are — we’re already there remotely. Optimized for Safaricom Home, Faiba.
Remote support for the guesthouse owners and dive operators along Diani’s main beach strip, where villa WiFi has to reach past thick coral-stone walls.
Same-day fixes for the quieter upscale villas along Galu, the southern extension of Diani beach favored by longer-stay retirees.
Router and device troubleshooting for the backpacker lodges and budget beach stays north of Diani in Tiwi.
Support for the businesses and residents in Ukunda, Diani’s inland service town near the airstrip where most shops and offices are based.
Remote help for the households and small businesses in Msambweni, the quieter county-capital town further down the coast.
Connectivity troubleshooting for the mangrove-island community on Funzi, where WiFi and mobile signal are more limited than the mainland.
Support for the village households near the Kaya Kinondo Sacred Forest, where fibre has arrived but coverage across larger plots is inconsistent.
Built for the people working from anywhere
We support the Italian or German retiree whose banking app just flagged a Kenyan IP address, the scuba-school founder whose booking system froze before a full boat of guests, the kite-surf instructor running lessons off a laptop between beach sessions, and the eco-resort host whose router dropped mid-reservation during a Kenya Power outage. Same Canadian standards as our parent IT Cares Canada, fully remote delivery, English & French.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Answers most clients ask before booking
From $79.99 USD · No Fix, No Fee · 24/7 worldwide