Real situations we solve every day across UAE
Etisalat and du restrict many consumer VPN apps and block WhatsApp/FaceTime calling outright. We set up a compliant business VPN or remote-access configuration that keeps you connected for work without running afoul of local telecom rules.
Dubai Marina’s wall of high-rise towers packs dozens of apartments’ routers onto the same WiFi channels, causing drops on balconies and back rooms. We reconfigure your router or mesh nodes onto a clearer channel and extend real coverage through the unit.
New arrivals and renewing residents often get stuck registering Emirates ID with UAE Pass — certificate errors, OTP failures, or a browser that won’t accept the digital signature. We walk you through the setup step by step until the portal accepts it.
Dubai Marina’s concentration of finance and crypto professionals makes it a magnet for targeted phishing — fake DEWA utility-bill texts and spoofed exchange login pages are common. We clean up compromised accounts and harden your email and browser against the next attempt.
Signing into Microsoft 365 or Google Workspace from a Dubai IP after your last login was elsewhere trips a security lock. We verify your identity and clear the geo-flag without losing your MFA setup or access to synced files.
Many US, UK, and Canadian banking apps flag logins from a UAE IP as high-risk and lock the account or demand extra verification. We help you complete the verification path so you’re not locked out mid-transfer.
Wherever you are — we’re already there remotely. Optimized for Etisalat, du.
Remote support for the residents and short-stay renters in Jumeirah Beach Residence’s beachfront towers, where building WiFi is shared across hundreds of units.
Fixing router and device issues for the residents living near Ain Dubai on Bluewaters Island, just across the footbridge from the Marina.
Same-day remote fixes for the professionals and cafe-working freelancers based in the towers lining the Marina Walk promenade.
Support for the residents and small-business owners in the Greens, the quieter established community just inland from the Marina.
Remote help for the households along Marina Promenade’s waterfront towers, where balcony WiFi dead zones are common in dense buildings.
Router and device troubleshooting for the restaurant and hospitality staff and residents working around the Pier 7 dining tower.
Built for the people working from anywhere
We support the yacht-residents docked along the Marina whose onboard WiFi router needs reconfiguring, the fintech founder in a JBR tower juggling client calls across time zones, the crypto trader targeted by a spoofed exchange login page, and the Marina-based freelancer renewing an Emirates ID through a UAE Pass portal that won’t accept their certificate. Same Canadian standards as our parent IT Cares Canada, fully remote delivery, English & French.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Answers most clients ask before booking
From $79.99 USD · No Fix, No Fee · 24/7 worldwide