Real situations we solve every day across Morocco
Essaouira's Atlantic wind carries fine salt spray that works into keyboards, trackpads, and USB-C ports, causing sticky keys and intermittent charging. We diagnose whether it's a cleanable salt-crust issue or corrosion damage, and walk you through safe cleaning before it reaches the logic board.
The Medina's thick 18th-century stone ramparts and narrow riad courtyards absorb WiFi signal fast, leaving upstairs bedrooms and rooftop terraces with no connection. We remotely reconfigure your router channel and mesh placement so every floor of your riad gets real signal.
Atlantic winter storms between November and March regularly knock out power and fiber lines along the Essaouira coast for hours at a time. We help you set up UPS battery backup and mobile-hotspot failover so a work call doesn't drop the moment the grid does.
Morocco's tax authority (DGI) e-filing portal and local tourism-tax declaration systems routinely throw certificate and browser errors on foreign laptops. We fix the underlying certificate store or browser config so riad owners and craft exporters can file on time.
Logging into Microsoft 365 or Google Workspace from a Moroccan IP right after your last session was in Europe or North America triggers an automatic security lock. We clear the flag and restore access without you losing your MFA setup.
Export businesses and riad owners get targeted with French- and Arabic-language phishing that impersonates banks, DHL, and Maroc Telecom billing. We clean the compromise and lock down your email and browser so it doesn't happen twice.
Wherever you are — we’re already there remotely. Optimized for Maroc Telecom, Orange Maroc.
Remote support for the riad owners, artisan workshops, and guesthouse hosts packed into the walled old town's narrow, high-walled alleys.
Fixing laptop and connectivity issues for the surf schools and long-stay creatives based in this laid-back beach village south of the ramparts.
Connectivity troubleshooting for the small fishing-village community around Essaouira's original 16th-century Portuguese fortress site.
Remote fixes for the surf-camp operators and long-range villa renters strung along this quieter coastline south of town.
Router and WiFi setup for the guesthouses and farm-stay properties in the countryside just inland from the coast road.
Same-day remote repair for the kite and windsurf schools running bookings and payments out of this beach town down the coast.
Built for the people working from anywhere
We specialize in supporting hippie creatives, surf-school founders, Berber-craft exporters, photography studios, riad-restoration owners based in Morocco — and anyone running their work-life from a laptop that cannot afford downtime. Same Canadian standards as our parent IT Cares Canada, fully remote delivery, English & French. We also keep the Diabat surf camps online through the winter storm season and help riad owners in the Medina file DGI paperwork without a trip to the tax office.
Essaouira runs on Morocco's single year-round time zone (GMT+1, no seasonal clock change since 2018), so scheduling a session from Europe or North America is simple and predictable. Power is 230V on European-style Type C/E outlets — North American chargers without auto-switching circuitry can overheat, so we check that first on any device shipped in from abroad. Maroc Telecom and Orange Maroc fiber cover most of the Medina and new town, though older riads often need a mesh extender to beat the stone walls; mobile data from either carrier is a reliable backup when the wind takes down a line.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Answers most clients ask before booking
From $79.99 USD · No Fix, No Fee · 24/7 worldwide